A spot of boiler bother is resolved

BOILERS behaving badly get consumers hot and bothered whatever the...

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Euro confusion ruins holiday

Herbert and Wendy Hindle paid for hotel rooms in northern France i...

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Payment hitch has cardholder in red

A CREDIT card customer’s dispute over payment dates had devastatin...

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Furniture trouble is shown the door

A MARATHON wait for a furniture part made a customer doubt she cou...

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Mail firm finally delivers refund

A PARCEL firm’s double debit error cleared out a customer’s curren...

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Mystery of the disappearing dollars

IT should have been a simple, swift move between bank accounts....

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A meter made me mad

	Pre-pay meters are a nightmare. Most suppliers charge people on them the highest rates.
	• Posted by: Johnp • Read Full Comment

	Lynne's story is almost word for word with an experience I had with British Gas back in 2002.
	• Posted by: kojak • Read Full Comment

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Debit blunder puts client in the red

A creditworthy customer was pitched headlong into the red by a direct debit blunder that triggered a destructive spiral of debt....

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Alarm bells on ringtone costs

IT IS a row familiar in homes around the country – parents furious...

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New boiler provider gets in hot water

THEY are all warm smiles now but John and Audrey Tredgett endured ...

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Phone chaos has customer in a flap

AFTER years of rescuing injured and orphaned wild birds, Jacqui Me...

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More from The Crusader

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• Missing data put pensions at risk

• Victoria nearly cracked over Egg error

• How conmen faked an eBay auction

• Beware the holiday cover surprise

• Don't call the cashback phonies

• Don't pay debts without the detail

• Small print costs companies dearly

• New boots weren't a hole lot of good

• Dream home was a nightmare

• Phone deal was too good to be true

• 'Prize' would have cost us hundreds

Huge electric bill leaves nasty jolt

A SHOCK coursed through Jeanette Smith when she opened her electri...

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Don't let small print catch you out

PERILS are building for sellers who are desperate to find buyers i...

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